Tailor-made Holidays for Music Lovers from C and H Travel Ltd

Guest Comments

In Summer 2007 we conducted a survey asking our guests to rate various aspects of their holidays with us.  Below is a summary of the results and a selection of the comments we received.

Ease Of Booking / Payment / Correspondence
All guests rated this service as "Excellent"

• "Exemplary throughout with excellent personalisation"
  
• "All first class"

Arrival And Departure Transfer Service
All guests rated this service as "Excellent"

• "Excellent - took the hassle out of arriving in a strange place"
  
• "This is such a fantastic service, taking a lot of uncertainty from the traveller arriving in strange places"
  
• "Cannot be faulted"

Hotel Accommodation - Quality, Comfort, Hospitality, Cleanliness And Food
All guests rated their hotel accommodation  as either "Excellent" or "Very Good"

• "It was a very well run hotel with helpful and friendly staff"
  
• "Impressed by the prompt attention to any requests.  An outstanding 'mine-host' in a splendid hotel"
  
• "Just the kind of hotel I was hoping for - family run, welcoming staff, typically Austrian etc"
  
• "Both hotels were in good locations for ease of transit to town/city.  All requests dealt with promptly"
  
• "Choice of hotel was first rate...excellent food, staff attention etc"

Opera / Operetta Performances And Concerts
All guests rated the performances attended as "Excellent"

• "The operas and concerts were marvellous with extremely high musical standards"
  
• "Morbisch wonderful!"
  
• "Both excellent.  Morbisch spectacular"
  
• "Excellent seats!  Wonderful to hear the music in such close proximity to where Lehar lived and composed.  Excellent standard of principals, choruses and orchestras.  Costumes etc exceptional".
  
• "I went back to see 'Giuditta' again - need I say more?"
  
• "Tremendous!  Most polished and memorable productions"
  
• "First class music and singing.  Nice to have a programme provided"
  
• "The icing on the cake was the musical content and all associated with it.  Memories of this will be with us for a long time.  Looking ahead to next year"

Pre-Performance Information Provided
All guests rated this service as "Excellent"

• "The opera synopses were helpful and appreciated"
  
• "Nearly as good as the actual show!"
  
• "Really contributed to the enjoyment of both performances"
  
• "Your information was very good.  Your synopsis was much better than the official programme"
  
• "Pre-performance notes were excellent, especially for 'Giuditta'"
  
• "Done in a friendly and relaxed manner by people who love this music scene"

Other Excursions / Visits Provided As Part Of Your Holiday
All guests rated this service as "Excellent"

• "All super"
  
• "Loved our trip to Modling and Laxenburg"
  
• "Again, as I'd come to expect, everything organised so efficiently, map provided etc"
  
• "Attention to detail including most welcome organised transport etc - cannot be faulted"
  
• "Nice not to be rushed and to have a choice of times and venues.  We loved all the places around Bad Ischl - it is such a beautiful area and Bad Ischl is a genteel and pleasant location"

Overall Enjoyment And Value For Money
All guests rated their overall enjoyment as "Excellent".
All guests rated value for money as "Excellent"

• "Thank you for arranging and giving us a great holiday"
  
• "Thank you for your wonderful attention and giving us a memorable holiday"
  
• "Thank you for organising such an enjoyable holiday for us.  We loved it all, especially the music"
  
• "Looking forward to hearing about your future plans"
  
• "A lovely place to stay and visit.  Hopefully we'll see you next year in Baden and Bad Ischl"
  
• "You seem to have thought of everything.  Personal, friendly service, but never intrusive.  I will certainly recommend you to friends"
  
• "You have thought of everything!  Your organisation in all respects deserves critical acclaim of the highest order"
  
• We have been tremendously impressed and your friendly 'hands-on' approach contributes greatly to your clients enjoyment"
  
• "WHAT AN ABSOLUTELY SUPER TIME YOU GAVE US!  We have been around a fair number of places - but our holiday with yourselves has to be one of the best...if not THE BEST!  Your organisation of everything was exemplary, and your own friendly attitude and approach helped in no small way to create a lovely atmosphere all round"
  
• "The holidays seem expensive but it is very much a case that you get what you pay for.  You couldn't have done more to make our journey and stay in 'Operetta Heaven' such a wonderful experience"
  
• "We will certainly have no hesitation in recommending C and H Travel Ltd and 'Operetta Heaven' to other people"